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Safe, Free Consultations While Practicing Social Distancing

To our valued customers,

With the growing concern over coronavirus [COVID-19] and the effects it’s having on those we love, now’s the time to take the health and safety of our employees and clients more seriously than ever. While we have always valued the wellbeing of those who have worked with us, the severity of coronavirus has caused us to take immediate action, so to further ensure your continued health. Thus, in compliance with social distancing guidelines set down both by the federal and state government, our showroom floors in Glen Ellyn and Naperville are closed until further notice. However, that doesn’t mean we can’t stop serving you in meaningful ways.

Our team has taken steps to enhance the employee and customer experience, all while keeping your health and safety at the forefront of what we do. In recent days, we have transitioned to a “virtual” setting, while also implementing cleanliness practices meant to contribute towards “flattening the curve.” You can still experience the full range of products and services from Ultimate Home Solutions in the comfort of your home. For example, some of our recent changes include:

  • Online Consultations – You don’t need to be in our showroom to talk to one of our representatives! We can provide you with an online consultation to remotely demo our products and services.
  • Customer Care – For in-home appointments, you can be sure all our samples are thoroughly disinfected via EPA approved sanitation methods, and our sales associates are adhering to a strict cleanliness regime. Furthermore, our installers will arrive at your home with protective equipment, sanitizers, masks, anti-bacterial products and more, always keeping your health in mind.
  • Employee Care – We will not have an employee at work with even the slightest cough or sniffle. Through daily monitoring of our employees’ health, we will ensure both our team and our customers stay out of harm’s way.
  • Flexible Schedules – In continuance of social distancing, we are ensuring our team’s schedule is as flexible as it needs to be. Meaning, no two employees ever have extended exposure to one another, with options for working from home.

Our hearts go out to those directly affected by coronavirus. Whether you or someone you know has been physically, mentally or financially impacted by the virus, you are in our prayers. We have confidence that together, as a community and family, we can overcome and emerge stronger. Take faith, knowing the work Ultimate Home Solutions is doing is to ensure the continued health and wellbeing of our employees and clients. Stay safe, stay healthy, and we look forward to hearing from you soon.

Sincerely,

Dennis Bales
Founder
Ultimate Home Solutions

What Our Customers Are Saying

With 30+ years of serving local homeowners, we’re one of the most trusted home remodeling contractors in the area. Read what our customers have to say about their experience working with Ultimate Home Solutions.

“I found this group on a referral from a friend for replacing windows and a sliding glass door in my condo. They were prompt with their responses, came on time, are reasonably priced, and the finished product looked great. I was very worried about getting this project done, particularly during COVID, but these guys are outstanding.”

Brian O. / Valparaiso

“I can’t thank you enough for the excellent job on the installation of our new windows and front door. Wow, what a difference in the look of our house! I have to admit that this was the first time we NEVER had any complaints about work we had done to our house. I am a bit of a perfectionist so for me to say that is a big deal! The materials and craftsmanship were superb. I was pleasantly surprised that you showed up on the day of the installation to check on the progress. Also, I wasn’t expecting you to stop by a week after the job was completed. Usually, I never see the salesman again after the papers are signed and they collect the deposit. I am impressed, a salesman who actually stands behind their work. It gave my wife and I the feeling that we made the right decision.”

Rob and Rhonda

“Ultimate Home Solutions replaced our siding, soffits, facia and gutters and did an outstanding job. From the beginning stages of getting an estimate, picking out colors and scheduling the work, they were always available to answer our questions. The installers provided top notch workmanship and were very conscientious about keeping the yard as tidy as possible during the work and then doing a thorough clean up when they were done. I would highly recommend this company and will use them again when it's time to replace our windows.”

Laura B.

“Have had Ultimate Home Solutions do two projects on my home. Two years ago they replaced all the windows in front of my home. This year, they installed a front door with sidelights. The products that they represent are gorgeous and can be customized nine ways to Sunday. Both projects were completed with a high degree of professionalism and we were amazed how quickly the installations went and what a great job of cleaning up after themselves. We couldn't be happier!”

Russell N.

“We had a great experience with Ultimate Home Solutions! Everyone was responsive and professional and we couldn't be happier with our new windows. We had 9 total windows, 6 double hung and 3 picture. The job was done in half a day and they cleaned everything up before leaving. Great experience. We'll definitely be contacting Ultimate for future projects!”

Jason F. / Glen Ellyn
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